Healthcare Technology
MediQueue Appointment System
Confidential Client
An online appointment booking and queue management system for a multi-department clinic.
IndustryHealthcare
Duration8 weeks
Team Size3
What Was The Challenge?
Patients had to call or visit in person to book appointments, causing long queues and frequent scheduling conflicts across departments.
How We Solved It
We built an online booking system with department and doctor selection, automated reminders, and a live queue display for walk-in patients.
Process Steps
- Discovery & Requirements — Gathered requirements and mapped out the core user workflows.
- Design — Created wireframes and a responsive UI design.
- Development — Built, integrated, and tested the core features.
- Launch & Support — Deployed to production and provided post-launch support.
Tech Stack
Laravel
PHP
MySQL
REST API
Key Features
- Department & doctor selection
- Automated SMS/email reminders
- Live queue display
- Admin scheduling dashboard
- Patient appointment history
-30%
No-Show Rate
-25%
Avg. Wait Time